fuj9's Complete Terms and Conditions

1 General Rules

fuj9 (hereinafter referred to as "Platform", "we", "our") is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to all services, games, and transactions on the fuj9 platform.

These Terms form a legally binding agreement between you ("User") and fuj9. By registering on fuj9 or using the platform, you are agreeing to these Terms.

1.1 Applicability of Terms

These Terms apply to fuj9's website, mobile version, and all associated services. Using any part of the platform means accepting all of these terms. Our privacy policy and responsible gaming policy are also an integral part of these Terms.

1.2 Language and Interpretation

These Terms are written in Bengali. In the event of any ambiguity or dispute, fuj9's interpretation will be considered final. Users may request clarification on any term from our support team at any time.

2 Eligibility and Age Requirement

Certain eligibility conditions must be met to use the fuj9 platform. If these conditions are not met, use of the platform is strictly prohibited.

2.1 Age Requirement

fuj9 is for users aged 21 and above only. Minors are strictly prohibited from registering or playing on this platform. We reserve the right to verify age and may request valid identification at any time.

2.2 Other Eligibility Conditions

• You must be an adult and join this platform of your own free will.
• You will play under your own name and from your own account — not on behalf of anyone else.
• It is your own responsibility to confirm that online gaming is lawful in the country or region where you are located.
• You have not had a previous fuj9 account closed or a self-exclusion currently in effect.
• A maximum of one account per person is permitted.

2.3 Geographic Restrictions

Access to services may be restricted from certain regions or countries. In such cases, it is the user's own responsibility to comply with local laws.

3 Account Registration and Management

To open an account on fuj9, accurate and truthful information must be provided. Opening an account with false information will be considered a violation of the Terms and may result in account cancellation.

3.1 Information Required at Registration

• Full legal name (as per national identity card)
• Active mobile number or email address
• Date of birth (for age verification)
• Preferred payment method details

3.2 Account Security

Keeping your account secure is your own responsibility. Use a strong password and do not share it with anyone. If you suspect unauthorized access to your account, notify our support team immediately.

3.3 Single Account Policy

Only one account is permitted per person, household, address, or payment method. If multiple accounts are found, all of them will be closed and balances may be forfeited.

3.4 KYC Verification

fuj9 may request completion of identity verification (Know Your Customer — KYC) at any time if required. This process may require submission of a national identity card, passport, or other government-issued document. Withdrawals may be held until KYC is completed.

4 Deposit and Withdrawal Policy

All financial transactions on fuj9 are conducted through a secure and transparent process. Detailed rules regarding deposits and withdrawals are outlined below.

4.1 Deposit Rules

• Minimum deposit amount: ৳300 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer
• Funds deposited must be sent from an account registered in the user's own name
• Deposits made through a third party are strictly prohibited
• The deposit amount will be added to the account after it has been properly verified

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500
• Standard withdrawal processing time: within 1 hour
• Withdrawal requests will only be processed from verified accounts
• Withdrawals will be made to the same payment method used for the deposit
• Withdrawals may be held if the wagering requirement for a bonus has not been met

4.3 Currency and Conversion

All transactions on fuj9 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, the conversion rate of the relevant payment provider will apply.

4.4 Fraud Prevention

If suspicious or inconsistent transactions are detected, fuj9 reserves the right to temporarily hold any transaction and investigate. If evidence of money laundering or fraud is found, the account will be closed immediately.

5 Bonus and Promotion Terms

fuj9 regularly offers various bonuses and promotional offers. Each bonus has specific conditions that must be followed.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳10,000. To receive this bonus, the following conditions must be met:

• Bonus wagering requirement: 10 times (10x) — meaning you must wager 10 times the bonus amount
• The wagering requirement must be completed within a set time after the bonus is activated
• A maximum bet limit may apply when playing with a bonus
• Each user may receive the welcome bonus only once

5.2 Ongoing Promotions

fuj9 organizes reload bonuses, cashback offers, and special tournaments for regular users from time to time. Each promotion has its own rules, which are stated in the promotion details.

5.3 Bonus Abuse Prohibited

Attempting to exploit the bonus system strategically to gain an unfair advantage is strictly prohibited. If such behavior is detected, the bonus may be cancelled and the account may be suspended.

6 Prohibited Activities

Certain activities are completely prohibited on fuj9. Violating these rules may result in account closure as well as legal action.

6.1 Technical Prohibitions

• Use of unauthorized software, bots, or automated tools on the platform is prohibited
• Attempting unauthorized access to the platform's code or database is prohibited
• Using a VPN to hide your geographic location is prohibited
• Any attempt to disrupt the normal operation of the platform is prohibited

6.2 Financial Offenses

• Money laundering or transactions involving illegal funds are strictly prohibited
• Use of stolen or unauthorized payment methods is prohibited
• Fraudulent use of credit card chargebacks is prohibited
• Betting or transacting on behalf of a third party is prohibited

6.3 Social Conduct

Use of abusive, threatening, or offensive language in live chat or any communication channel is prohibited. Any form of disrespectful behavior toward fuj9 staff may result in account cancellation.

7 Account Suspension and Closure

7.1 fuj9's Rights

fuj9 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms
• Providing false or incorrect information
• Suspicion of fraud or money laundering
• Operating multiple accounts
• Abusing bonuses
• Requesting self-exclusion

7.2 User Rights

You may contact our support team at any time to request closure of your own account. Any valid balance may be withdrawn before account closure, though bonus-related terms will still apply.

7.3 Inactive Accounts

fuj9 may apply a specific policy to accounts that have been inactive for an extended period. Users will be notified in advance by email or mobile regarding this.

8 Limitation of Liability

fuj9 is committed to providing the highest quality of service. However, there are limitations to our liability in certain situations.

8.1 Technical Issues

fuj9 is not responsible for any loss or disruption caused by internet disconnection, server issues, or any other technical fault. fuj9 will also not be liable for delays caused by issues with third-party service providers such as payment gateways.

8.2 Game Results

Game results are determined by a secure Random Number Generator (RNG). fuj9 does not influence game results. Participation in games is at the user's own risk.

8.3 Liability Cap

Even if fuj9 is found liable for any reason, our total liability will be limited to the current balance in the user's account. fuj9 will not provide compensation for indirect or consequential losses.

9 Privacy and Data Protection

fuj9 places the highest importance on protecting users' personal information. We use SSL encryption and advanced cybersecurity technology.

9.1 Data Collection and Use

Information provided at registration is used only for account management, identity verification, and service improvement. To read our full privacy policy, visit the Privacy Policy page.

9.2 Data Sharing

We do not sell or share user information with third parties except where legally required. Only the minimum information necessary for payment processing is shared with the relevant payment provider.

9.3 Cookies

Cookies are used on the fuj9 website to improve the user experience. You can disable cookies by changing your browser settings, though some services may not function properly as a result.

10 Changes to Terms

fuj9 reserves the right to partially or fully modify these terms and conditions at any time.

10.1 Notice of Changes

For significant changes, users will be notified through their registered contact method (email or mobile) or via a notice displayed on the platform. Continued use of the platform after any changes constitutes acceptance of the new terms.

10.2 Effective Date

Updated terms take effect from the date they are published on the page. Users are advised to visit this page regularly to stay informed about updates.

11 Responsible Gaming

fuj9 is a firm believer in responsible gaming. We want our platform users to enjoy gaming as a healthy form of entertainment.

11.1 Age Verification

This platform is for users aged 21 and above only. We maintain strict verification measures to prevent access by minors.

11.2 Self-Exclusion and Limit Setting

Users can set their own deposit limits, betting limits, or time limits. They may also request a temporary break (cooling-off period) or permanent self-exclusion if needed. To learn more, visit our Responsible Gaming page.

11.3 Support Resources

Gaming addiction can be a serious problem. If you are struggling, please contact our 24/7 live chat. fuj9 always prioritizes the well-being of its users.

12 Contact and Support

If you have any questions, complaints, or need clarification about these terms and conditions, please contact our support team.

12.1 Support Channels

• Live Chat: Support available 24/7 in Bengali
• Email: [email protected]

12.2 Complaints Process

For any dispute or complaint, please contact our support team first. We will do our best to provide a prompt resolution. All dispute resolution processes at fuj9 are conducted on principles of fairness and transparency.

12.3 Applicable Law

On any matter relating to the interpretation and application of these terms, fuj9's decision shall be considered final, unless otherwise determined by law.